Social media has become part of everyday life. It’s where people connect, share, argue, learn—and sometimes, unfortunately, get hurt.
For years, there’s been one big question hanging over it all:
If something goes wrong on a platform like Facebook or YouTube… can the company actually be held responsible?
A recent $6 million jury verdict against Meta (along with Google) suggests the answer might be starting to change.
And according to Managing Attorney Nasser Abujbarah, who recently discussed the case on Arizona Horizon (PBS), this could be a turning point in how the legal system views Big Tech.
In this case, a jury found that major tech companies could be held accountable under specific circumstances tied to user harm.
That alone is a big deal.
But what really makes this case stand out is who was involved:
These aren’t small platforms. These are giants that shape how billions of people interact online.
For a long time, companies like these have relied heavily on legal protections—especially Section 230, which generally shields platforms from liability for user-generated content.
But this verdict hints at something new.
Courts may be starting to look more closely at how these platforms operate—not just what users post.
The short answer: Yes—but only in certain situations.
As Nasser Abujbarah explained in his interview, these cases aren’t simple. They don’t apply to every bad experience online.
But there are specific legal angles where a case might exist.
If a platform fails to take reasonable steps to prevent foreseeable harm, that could open the door to liability.
Think about situations where:
This is where things get interesting.
Social media platforms aren’t just “bulletin boards” anymore—they’re driven by algorithms and design choices.
If those features:
…they could potentially be viewed as contributing to the harm.
Users aren’t always aware of the risks tied to certain features or behaviors.
If a platform doesn’t adequately warn users, that can become part of a legal argument.
These are more straightforward.
Situations involving:
…may create a clearer path toward legal action.
This isn’t just about one case. It’s about a shift in mindset.
For years, social media companies have been treated as neutral platforms—like digital middlemen.
But that idea is starting to crack.
As Nasser pointed out, courts are beginning to ask:
Because if they are…
Then they may also carry a duty to protect users—especially when serious harm is involved.
For individuals and families, this case changes something important:
It opens doors that were previously closed.
Not every situation will qualify for a lawsuit. These cases are still complex, and the law is still evolving.
But there’s now a growing recognition that:
That’s a major shift from where things stood even a few years ago.
If you or someone close to you has been harmed through a social media platform, timing and preparation matter.
Here’s where to start:
Save:
Even small details can become important later.
Don’t delete anything—even if it’s upsetting to look at.
Digital evidence can disappear quickly.
These cases involve new and developing legal territory.
You want someone who understands:
Social media isn’t just a place to scroll anymore—it’s a powerful system that shapes behavior, influences decisions, and, in some cases, contributes to harm.
The $6 million verdict against Meta and Google doesn’t mean every case will succeed.
But it does send a clear message:
Big Tech may no longer be untouchable.
And for people who have been affected, that could make all the difference.
If you have questions about a situation involving social media harm, it’s worth having a conversation.
The team of expert lawyers at Phillips Law Group can help you understand your options and whether you may have a case.
📞 Call (602) 222-2222 to speak with someone today.
Available 24/7 
